Booking Conditions

General:

1. All bookings and contractual terms are with Think Galapagos Limited Company number 5224319 registered office 25 Trinity Lane, Beverley, East Yorkshire. HU17 0DY
2. When your booking is confirmed it is implied and accepted that you have read and understood all of the booking conditions (which were provided to you prior to making your booking) and agree to abide by them.
3. The terms and conditions of all agreements made with the Company shall be subject and governed by English Law
4. These booking conditions can only be waived or altered in writing by a letter signed by the company director (Rachel Dex) and it is acknowledged that no other Agent Party or Third Party have the right to make any amendments, concessions or representations on behalf of the Company.
5. Any travel by Third Party Carrier supporting any part of this booking may be the subject of change beyond the Company’s control and it is acknowledged that the Company shall have no direct liability in this respect
6. The company cannot be made liable for the consequence of any strikes, industrial action, wars, riots, sickness quarantine, Government intervention, weather conditions or other force majeure in connection with this booking
7. The company and any Expeditions Leaders of Guides appointed by the Company will do their utmost to ensure that all of the holiday aims are achieved by the signing of the Booking Form acknowledges the acceptance that the Company and the Leader of the Guides authority to make decisions affecting an individual, or any group of individuals on the grounds of their health, safety, enjoyment or well being is absolute.

Insurance:

8. It is compulsory that every traveler is adequately insured against personal accident and medical expenses. Before traveling you must send us details of the policy you have chosen to take out. It is your responsibility to ensure that you are adequately covered by insurance.
9. The Company will not be liable for any illness, injury or death sustained during a trip, nor will it be liable for any uninsured losses on your property.

Cancellation:

10. Should a cancellation arise the following scale of charges will apply:-
    • i. No refund or compensation will be awarded for any unused services booked for your trip, e.g. flights, hotels, accommodation.
    • ii. Cancellation by the Company of a trip will entitle you to a full refund of all sums paid unless cancellation is due to circumstances beyond the control of the Company and further if such cancellation is covered under the travel insurance. No claim for compensation for loss of enjoyment of a trip or holiday will be paid.
    • iii. Cancellation of any booking more than eight weeks (56 days) before the departure of the trip must be made in writing after which the repayment of all sums paid by you excluding the £200 initial booking fee will be returned to you as soon as possible
    • iv. Cancellation 28-55 days before departure will result in you being liable for the loss of 50% of the trip cost v. Cancellation less than 28 days before departure will result in liability for or loss of 100% of the total cost of the trip.
    • vi. If you are forced to cancel your trip written notification must be sent to the Company by the person who signed the Booking Form and the date of cancellation will be deemed to be the day the Company received written confirmation of such cancellation.

Your Responsibilities:

11. The Company will not accept any responsibility for any of the Clients preliminary arrangements not completed in time for departure and no liability will arise if departure is jeopardized for lack of such arrangements i.e. vaccinations, Passport, etc.

Payment:

12. To book a place on a trip you must send or hand to the Company a fully completed Booking Form and the requested deposit (see individual trip details for the amount). By reference to the previous conditions it should be noted that the deposit is non-refundable except as referred to in these conditions
13. The balance due for the trip is due and payable not less than 10 weeks prior to departure and failure to make such payment will render the booking null at the Company’s absolute discretion.
14. All payments are to be made by cheque or Bankers Draft payable to Think Galapagos Limited.

With over 15 years of experience living and working in Ecuador and Galapago.

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